How can you best ask for assistance during a heavy thunderstorm?

Emergency centres 112
Information campaign
In case of a heavy thunderstorm it is possible that an emergency centre 112/100 exceptionally and despite the reinforcement of the operator teams, cannot treat all calls. Therefore follow the instructions below:
  • In case of storm damage or floods, only call your local fire department or a specialized company.
  • Only call 112 when a rescue is necessary or when a life-threatening situation is involved.
  • When you call 112, patiently wait for an answer. Do not put the receiver down, because you will then find yourself again at the bottom of the waiting list.

By not calling 112 or 100 for storm damage and floods, you help to keep the phone lines open for life-threatening situations.